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Frequent Questions

All your questions about our form builder, settings and implementation answered.
  • Why do I see symbols in my exported CSV?
  • How to get the IP address of a chatbot user
  • How to accept only business emails?
  • How to accept payment via the chatbot?
  • What does your Unlimited Plan offer?
  • How to enable developer options when the chatbot type is Embed?
  • Do you have support for RTL languages?
  • How to trigger a chatbot from a WordPress Menu?
  • Can I export my data?
  • In WordPress, how can I embed a chatbot inside a page or a post?
  • In WordPress, how can I control the behaviour of the chatbot?
  • In WordPress, how can I add a different chatbot for a different page?
  • How to change my email address?
  • Can I use multiple chatbots on my websites?
  • How to edit my personal information?
  • Can I use Collectchat on messaging platforms?
  • How can I analyze my data?
  • Are you GDPR compliant?
  • How to be an affiliate?
  • How to change my password?
  • Where can I see my Chatbot ID?
  • What is a response?
  • Widget vs Link vs Embed - Chatbot Types explained
  • What is Collectchat’s Fair Usage Policy (FUP)?

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