Widget Vs Chatbot page Vs Embed Bot Type

You can use the chatbots of Collect.chat in three different ways. We refer to the three

different types as: Widget, Chatbot page, and Embed.

You can choose the bot type via Settings > General > Bot type.

Each bot type offers unique features and design choices. Switching bot types updates the settings menu to display the relevant options.

Widget

Widgets are the most popular way to deploy chatbots. They appear on your website as avatars and expand upon clicking the avatar.

A chatbot widget can serve as a website assistant and efficiently gather leads on your website while using minimal space.

When you're using your chatbot in widget format, you have access to advanced behavior and targeting features.

Chatbot page

Chatbot page format allows you to design a full-page chatbot and use it as your landing page.

This is useful when you want to create a landing page to share on your social media, or use in your email and SMS campaigns. When someone opens the link, the chatbot will take up the full webpage and start the interaction.

Embed

When you choose embed for the bot type, you can embed the chatbot anywhere inside your web page or even inside your blog articles. It seamlessly integrates with your design, allowing user interaction without the need to open a new tab.

Note

You can use the same chatbot in multiple formats at once. For instance, after deploying a code snippet on your website to use the chatbot as a widget, you can also convert it to a chatbot page and share the URL on social media. Changing the bot type does not affect the deployed code snippet.