Collect.chat gives you developer options to customize your chatbots based on the conversation and interactions between user and chatbot. By default, these options are only available when the chatbot is used as Widget.

To enable these developer options for the chatbot when the bot type is Embed, you need to add the following snippet code along with your chatbot Embed code.

<script type="text/javascript" src="https://collectcdn.com/embed.js"></script>

So first go to your Dashboard > Settings > General and choose Embed mode as Bot type

Then go to Build > Share and copy the iframe code.

Then wherever you place the embed code, you have to add the above mentioned snippet code. So it will look like:

Note

All the JavaScript methods are not available for the Embed bots. Please refer the following table to learn more.