If you want to disable the form once it has collected the data from a user, you can do so from Settings > Targeting.
Under Visitor targeting rules, click on the +Add rule button of Hide for and you will see the Completed chats option. Once this is set, the form will not reappear for users who have already completed it.
Note
If the user clears the cookies or visits from a new browser, then the form will reappear as the above targeting rule works based on cookies.
This setting is only available for the form when it is used as Widget. It is not applicable when used as Embed or Link.
Tip
Don't forget to publish your changes before testing.
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