Temporarily disable my chatbot

Temporarily disable my chatbot

If you wish to stop collecting data from the user and hide the bot for a short period of time, then you can turn off Enable bot from General > Settings.

  • If Bot type is widget, then disabling the bot will not show the chatbot on the website at all.

  • If Bot type is Chatbot page, then disabling the bot will redirect the link to back to our home page.

  • If Bot type is Embed, then disabling the bot will show a blank screen.

In a nutshell, your customers will not see the chat interface and no data will be collected.


This doesn't remove the chatbot completely. To remove the chatbot, please follow the steps here.

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